Please read the terms carefully before you place an order with Autovivo either via the website or offline via bank transfer.
Refunds & Replacements
Orders placed and confirmed cannot be cancelled after payment is made. For the goods delivered, they can be returned only if the item is faulty upon receipt. If the parts delivered are wrong or faulty, Autovivo must be informed formally in writing within 5 working days of the delivery date. If no such formal contact is made within this period, the goods cannot be accepted back. Shipping charges are non refundable. Autovivo does not provide warranty on any goods.
Upon receiving the delivery, it is the client responsibility to check and let us know within 5 days if there are any defects or issues with the parts or order.
This is valid for orders placed with Autovivo SRL since 2017